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Terms of service

Last Updated: September 5, 2026

Who We Are Limited Labels B.V. ("we," "us," or "our") operates the website https://evergreenoutfits.com (the “Site”) under the brand Evergreen Outfits. We’re a team of fashion lovers committed to offering on-trend, affordable fashion inspired by global fashion capitals. Our goal is to help you feel confident, stylish, and effortlessly dressed. This document outlines the terms and conditions that govern your use of our Site.

Acceptance of Terms By accessing and using our Site, you confirm that you agree to comply with these Terms of Service. If you do not agree to these terms, please do not use our Site. We reserve the right to modify these terms at any time and continued use of the Site after such changes will constitute your acceptance of the new terms.

Minimum Age Requirements To use our website and purchase products from Evergreen Outfits, you must be at least 18 years old. If you are under 18, you may only use this site with permission and supervision from a parent or legal guardian.

Definitions

Shipping & Customs 

We currently offer shipping to the United States and the United Kingdom. We provide free shipping on all orders. All prices listed on our Site are final and inclusive of all applicable taxes and import duties. The price you see at checkout is the final price you pay, with no hidden fees or additional charges upon delivery.

Billing & Payment Terms 

Prices are displayed in the applicable currency based on the selected market. Prices for customers in the United States are displayed in USD, while prices for customers in the United Kingdom are displayed in GBP.

  • Credit/Debit Cards: Visa, Mastercard, and American Express
  • Digital Wallets: Apple Pay and Google Pay

Payment Processing:

  • Payment is charged at the moment the order is placed.
  • All transactions are processed through secure, encrypted payment gateways. We do not store your full credit card information on our servers.
  • In the event of a pricing error, we reserve the right to cancel any orders placed for the incorrectly priced item and will issue a full refund.

Payment is due at the time of purchase. Your order will be processed once payment is confirmed. In the event of a pricing error on the Site, we reserve the right to cancel any orders placed for the incorrectly priced item.

Return and Refund Policy If you are not satisfied with your purchase, you may initiate a return within 30 days of receiving your order. To be eligible for a return, products must be unused, in their original condition, and in the original packaging.

  • Important: You must contact us at support@evergreenoutfits.com to receive the correct return instructions and return address before shipping your items back.
  • Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

User Responsibilities & Restrictions You agree to provide accurate information and maintain the security of your account. You may not use our Site for any illegal or unauthorized purpose, nor may you attempt to reverse engineer any part of the platform.

Limitation of Liability Under no circumstances shall Evergreen Outfits be liable for any direct, indirect, or consequential damages resulting from your use of the Site or products purchased through it.

Privacy & Cookies 

Your use of the Site is also governed by our Privacy Policy. We use cookies and similar technologies to enhance your shopping experience, analyze website performance, and support advertising activities. Where required by applicable law, non-essential cookies are used only with your consent. You can manage your cookie preferences through our cookie settings.

Company Information

Customer service hours:

Monday–Friday: 9:00 AM – 5:00 PM
Saturday–Sunday: 11:00 AM – 3:00 PM (ET — Eastern Time)

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